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Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Products must be unused, in the same condition that you received them, and in the original packaging. Items like personalized energized products may have specific return conditions.
If you receive a defective or damaged item, we will replace it at no extra cost. Please notify us within 48 hours of delivery.
You have 7 calendar days to return an item from the date you received it.
In case of receiving a damaged product, please share unboxing videos and photos with our support team to expedite the exchange process.
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days.